Privacy Policy

Last Updated: June 12, 2026

Lance Exteriors, operated by L&C Home Services LLC, respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, request a quote, communicate with us, or use our services.

Information We Collect

We may collect information you provide directly to us, including:

Name
Phone number
Email address
Property address
Service address
Photos you send us
Details about your roof, gutters, siding, or exterior service request
Messages, replies, and communication history
Scheduling, quote, invoice, and service information

We may also collect basic website information, including browser type, device information, pages visited, and general website usage data.

How We Use Your Information

We use your information to:

Respond to quote requests
Contact you regarding your inquiry
Request photos or additional property details
Schedule appointments and service visits
Send service updates
Provide estimates, invoices, receipts, and customer support
Send maintenance reminders and aftercare information
Request reviews or customer feedback
Improve our website, services, and customer communication
Send occasional promotional offers related to our services, only if you have consented to receive marketing messages

Text Messages (SMS)

By submitting a form with your phone number and checking the SMS consent box, you agree to receive text messages from Lance Exteriors.

Our SMS program may include:

Quote and estimate notifications
Appointment confirmations and reminders
Scheduling notifications
Requests for photos or additional property information
Service updates
Customer support messages
Maintenance reminders
Review and feedback requests
Promotional offers and marketing messages (only if you have consented)

The Lance Exteriors SMS program is intended for individuals who are 18 years of age or older.

Message frequency may vary.

Message and data rates may apply. Check with your wireless carrier for details.

To stop receiving messages, reply STOP to any text message.

For assistance, reply HELP or contact us at:

Phone: (360) 608-7897

Email: Lanc3Taylor@gmail.com

Wireless carriers are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

We do not sell, rent, or share your SMS opt-in information or mobile phone number with third parties or affiliates for their marketing or promotional purposes.

For additional information about your rights and our messaging practices, please review our Terms of Service at:

https://lanceexteriors.com/terms

How We Share Information

We may share information with service providers that help us operate our business, including website hosting providers, customer relationship management systems, messaging providers, payment processors, email providers, scheduling software, and other business service providers.

These providers may only use your information as necessary to provide services on our behalf.

We may also disclose information when required by law, to protect our legal rights, prevent fraud, or comply with legal obligations.

We do not sell your personal information.

Photos and Property Information

If you send us photos of your roof, gutters, siding, or other exterior areas of your property, we use those photos to:

Evaluate your service request
Prepare estimates
Document completed work
Communicate with you
Improve service quality

We will not use your property photos in marketing materials without your permission.

Website Cookies and Tracking

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use our website and to improve website performance.

You may adjust your browser settings to limit or disable cookies.

Data Security

We take reasonable measures to protect the personal information we collect. However, no website, email system, text messaging system, or online platform can guarantee complete security.

Your Choices

You may contact us at any time to:

Request access to your personal information
Request correction of your information
Request that we stop contacting you
Opt out of promotional communications
Opt out of SMS messages by replying STOP

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us.

Lance Exteriors
Operated by L&C Home Services LLC

Website: https://lanceexteriors.com

Email: Lanc3Taylor@gmail.com

Phone: (360) 608-7897

CCB #260924

Related Pages

Privacy Policy: https://lanceexteriors.com/privacy-policy

Terms of Service: https://lanceexteriors.com/terms